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Found 3,783 results on "customer experience"

Balancing fraud prevention and UX in financial services: a conversation with Rob Woods, Director at LexisNexis Risk Solutions

29 Jul 2025 / 5 min read / Fraud and Fincrime

At Money 20/20 Europe, The Paypers sat down with Rob Woods, Director of Fraud & Identity at LexisNexis Risk Solutions, to explore fraud prevention, AI, network data, and how to balance security with great customer UX.

InterviewsFraud and Fincrime

Triad Bank and Vine to optimise commercial lending and user experience

25 Jul 2025 / 5 min read / Fintech

Vine Financial has partnered with Triad Bank to automate commercial lending processes, reduce operational time, and improve the digital experience for users.

NewsFintech

Three levels of defence: Chargeback Prevention powered by Ethoca Alerts

23 Jul 2025 / 5 min read / Fraud and Fincrime

Discover how the integration of Ethoca Alerts via Austreme can transform your chargeback prevention efforts. This report outlines the risks of high chargebacks and presents a three-level defence strategy to protect your business.

ReportsFraud and Fincrime

New Gen uses AI-native storefronts for agentic commerce

14 Jul 2025 / 5 min read / Payments

New Generation has expanded its platform capabilities to include agentic commerce, AI-driven transactions through intelligent storefronts, and embedded payments flows.

NewsPayments

Verifone and Deluxe expand in-store payments integration

11 Jul 2025 / 5 min read / Payments

Verifone has expanded its collaboration with Deluxe to enable a wider integration of Verifone’s Victa devices into the Deluxe Payments Platform.

NewsPayments

[Video interview] The promise or illusion of AI? A conversation with Jürgen Schulze

10 Jul 2025 / 5 min read / Fintech

‘It’s easier to fool people than to convince them they’ve been fooled.’ – Mark Twain

InterviewsFintech

10x Banking partners with Constantinople for better banking solutions

26 Jun 2025 / 5 min read / Fintech

10x Banking, a cloud-native core banking platform, has partnered with Constantinople, an Australia-based banking software and operations provider.

NewsFintech

NayaOne partners with Google Cloud to transform enterprise AI adoption

25 Jun 2025 / 5 min read / Fintech

NayaOne has announced its collaboration with Google Cloud to facilitate swift, scalable, and secure digital transformation for enterprises.

NewsFintech

When DIY breaks: why digital businesses turn to the Merchant of Record model

25 Jun 2025 / 5 min read / Payments

Lika Faiskanova, Sales and Account Manager at Nexway, explains why more digital businesses are turning to the Merchant of Record model to simplify payments, compliance, and subscription management and scale with confidence worldwide.

Expert viewsPayments

PingPong partners with Form3

24 Jun 2025 / 5 min read / Payments

PingPong has announced its partnership with Form3 to implement VoP five months ahead of schedule, aiming to turn regulatory compliance into a competitive advantage.

NewsPayments

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