UK-based heat network WilSon Energy has partnered with GoCardless to simplify bills and cut payment costs, switching to Direct Debit and Open Banking payments to save money.
The alliance enables WilSon to collect customer bills automatically, helping the company save costs and simplify the process of paying recurring energy bills. As part of its billing and bureau services residential and commercial customers, the company aims to integrate GoCardless’ solutions directly into its core billing software.
Cost-efficiency and automation for billing
The initiative will allow the provider of integrated heating and billing solutions to remove expensive card fees and manual administration using an automated billing process. This way, the company expects to make significant operational savings annually. WilSon Energy customers can now utilise this automated system to pay their monthly bills, reduce payment failures, and optimise their overall experience.
Moreover, the alliance supports the company’s mission to expand its operations by bringing its payment methods under one scalable system and improving recovery of utility receipts on behalf of clients. WilSon Energy expects to save thousands of pounds by making the switch from cards to Direct Debit and Open Banking payments.
The firm offers modern end-to-end integrated heating and billing solutions, requiring constant optimisaion of core processes. By selecting GoCardless, WilSon Energy’s teams can now focus on growth and delivering better experiences for customers, while ensuring the company’s financial operations are as reliable as the billing management services it offers to assist residents and property management companies.
GoCardless expressed positive feelings about the partnership, saying that WilSon Energy recognises the need for reliable and low-cost recurring payments in the energy sector, making high fees and manual administration unsustainable. The bank payment company offers stability through its Direct Debit solution and cost-effectiveness through Open Banking, together with an integrated service that drives down costs and ensures customers can pay their bills automatically.
For more information about GoCardless, please check out their detailed profile in our dedicated, industry-specific Company Database.
