The ecommerce website is going to impose increased commission, going up to 5% in some categories, to charge vendors shipping fee, reverse shipping fee and a collection fee on the every order returned by customers from 20 June 2016, india.com reports.
“Flipkart used to charge a fee from sellers only if we were at fault, which would be less than 1% of the order. Now, Flipkart will deduct shipping charges and collection fees from sellers (in case of returns), which will be huge since return percentage ranges from 8% to 10% (deliveries) in most of the categories,” Sanjay Thakur, spokesman for ESellerSuraksha, added.
About 300 members of the All India Online Vendors Association (AIOVA), a 1000-member merchant association announced their withdrawal from the ecommerce website, a senior member said.
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