At any branch and in off-premise locations, the Self-Service Branch allows credit union members in the CU Service Centers Network to access their accounts just like they could do in a staffed environment. The system’s digital deposit automation technology, which employs A2iA CheckReader’s advanced recognition and check verification algorithms, ensures that the envelope-less check deposit transactions are easy to make and verify. Members use touch-screen menus to make withdrawals by cash or check. Other self-service transactions include transfers between accounts, credit card and loan payments, advances, balance inquiries, and statement prints. Credit unions use Ensenta Web Services to view check images, manage holds, target advertisements and perform other administrative tasks. Ensenta and A2iA collaborated to create a 21-point risk factor analysis for check deposits, tailored to the credit union market, which lowers risks and costs, and eliminates envelopes, couriers and daily check sweeps. Ensenta leverages A2iA’s check recognition engine to capture check data, including courtesy and legal amounts, payee name, address block, and check date. A2iA CheckReader enhances the power of the Ensenta solution because the data it captures can be immediately verified against the credit union’s database and account holder input. To deposit a check, the account holder inserts the check into the scanner and uses a keypad on the screen to enter the check amount. A2iA CheckReader verifies the amount and applies additional check verification technology to flag problem checks.
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