Company information

How does the payment method work?

After selecting MyBank, payers choose their bank and are redirected to their online banking portal to log in with their usual credentials. They then authorise the prefilled payment form. Both payers and payees receive immediate notification upon payment execution.

Target markets 

Banks and PSPs

Contact details              

info@mybank.eu

Geographical presence              

Italy, Belgium, Spain, Portugal, and the Netherlands

Funding rounds and investors

100% subsidiary of EBA CLEARING

Standards and certifications    

ISO 27001

Reach  

> 50 million reachable users

Acceptance     

> 14,000

Market share    

Around 15% in Italy

Implementation requirements 

Bank account required

Member of industry associations and/or initiatives       

• European Payments Council (EPC)
• Euro Banking Association (EBA)                                                                                             
• Ecommerce Europe
• Consorzio Netcomm (Italian Ecommerce Association)
• APSP (Italian Payment Service Providers)
• Andaf (Italian Association for Administrative and Financial Directors)

Payment methods type              

E-wallet             

No

Online banking payments         

Yes

Domestic or regional scheme (multibank online banking e-payments)              

Yes

Direct debit      

No

BNPL (instalments offering)      

No

Channels          

Online 

Yes

POS/in-store    

No

Technology and payment capabilities  

Integration technology

REST (JSON) or SOAP (XML)

Integration support       

Virtual POS and plugins provided by participating PSPs and service providers

Do you offer a developer portal?           

Yes, for PSPs and service providers

Do you provide sandboxes and a testing environment?              

Yes, for PSPs and service providers

What tooling do you provide for developers?    

Testing environment replicating the production. Simulator of online banking

Types of supported APIs\API standard supported         

REST (JSON)

Connected banks         

> 300 banks/PSPs

Speed  

24x7x365

Conversion       

Depending on banks, but the average is 85%

Payment guarantee      

Yes (payment certainty, except in case of fraud)

Settlement currencies 

Yes, EUR

Processing currencies 

Yes, EUR

Currency available for customers         

Yes, EUR

B2B payments 

Yes

Fraud and risk management capabilities           

Chargeback / Buyer protection

No chargeback

Business model and clients     

Future developments   

Expand reachability in SEPA countries

Main clients/references              

Intesa Sanpaolo, UniCredit, PayPal, Worldline, Sella, Nuvei, PPRO

Awards

Italy's Best Customer Service 2023-2024 by Corriere della Sera and Statista

Transactions    

Transaction value          

EUR 13 billion