ACI Worldwide

Company information

Core solution

Intelligent payment orchestration serving merchants/PSP globally for in-store, ecommerce, and omni-commerce, including fraud screening/orchestration. As an orchestrator, we are an acquirer, processor, gateway, and PSP-agnostic, and provide AI-based transaction routing.

Target groups

Merchants (retail, digital, gaming, travel, grocery, fuel, convenience, restaurant, QSR), marketplaces, PSPs, fintech, banks

Contact details

merchantpayments@aciworldwide.com

Geographical presence

North America, LATAM, Europe, Middle East, Africa, APAC.

Funding rounds and investors

Publicly Traded - NASDAQ: ACIW

Member of industry association and/or initiatives

MAG, MRC, NACS, Connexus – See the full list at https://www.aciworldwide.com/about-aci/industry-associations

Standards and certifications

FPSL Accreditation - Faster Payments Services Limited
ISO 27001 - Information security management
PCI - Payment card industry data security standards
Carbon trust standard
FFIEC - Federal Financial Institutions Examination Council
DSS - Data Security Standard
SSAE-18 - Auditing and reporting standard established by AICPA
SOC 2 - Standards of Control reporting
ITIL - Infrastructure Technology Information Library

While ACI does have its own quality assurance processes with supporting documentation, there are some standards to which ACI has not been formally assessed against or certified to. These include:

ISO 9001 - Quality management
ISO 14001 - Environmental management
OHSAS 18001 - Occupational health and safety management
EU Code of Conduct for data centres - Corporate status (benchmarks for data centre efficiency and best practice)
ISO 22301 – business continuity management
ISO 31000:2009 - Risk management
ISO 37001:2016 - Anti-bribery management systems

In addition, ACI does not hold the following accreditations, as they are not applicable to its business:

ISO 20000:2011 - IT Service Management
ISO 45001 - Occupational health and safety management system or OHSAS18001 - Health and safety management standard

Service provider type

Payment gateway

Yes

Payment orchestration platform

Yes

Cross-border payment infrastructure

Yes

How do you define your company's primary category or technology market?

Intelligent payment orchestration provider

Channels - context

Online

Yes

POS/in store

Yes

Payments capabilities

Hosted pages

Yes

White-label solution

Yes

Recurring payments

Yes

Payment methods supported

Yes, see the full list by type and country at https://globalcoverage.aciworldwide.com/gc/?payment=cards,non-cards&page=1

Tokenization

Yes

Payments orchestration

Yes

Cryptocurrency payments solution

Yes

Reconciliation and reporting

Yes

B2B payments

Yes

Operational efficiency:

ERP integration - No
E-invoicing (automated) - No
Factoring - No

Reporting/dashboards

Consolidated data and reporting dashboard

Yes

Financial and compliance capabilities

Virtual IBAN

Yes

Multi currencies virtual IBAN

Yes

Embedded Finance/lending to SMEs or merchants

Yes

Client onboarding (KYC/KYB)

ACI Worldwide helps to facilitate KYC

Fraud and risk management capabilities

Fraud ratio PSD2/SCA

Yes

Fraud and risk management partners

Yes, see more details at https://www.aciworldwide.com/about-aci/partners?_aci_solution=fraud-management

Clients

Transactions

Transaction volume

225+ billion consumer transactions

500+ million bill pay transactions

Transaction value

USD 14 trillion in payments and securities transactions daily