This collaboration aims to revolutionize the operational landscape for European businesses. Through this partnership, Viva.com’s Tap on Any Device technology, featuring the hardware agnostic Terminal app, becomes accessible on SUNMI’s Android hardware portfolio.
This integration allows merchants to improve customer service and operational efficiency while reducing costs associated with technology and human resources. The joint solution caters to the retail and hospitality sectors across Europe, currently integrating with hundreds of thousands of SUNMI devices.
Aligned with its commitment to offering tools for a comprehensive vendor model, Viva.com’s partnership with SUNMI seeks to accelerate digital transformation for businesses across the continent. Viva.com’s Tap on Any Device technology and associated features address significant challenges encountered by merchants today.
Viva.com’s payment solutions enable SUNMI devices to function as payment terminals, accepting contactless NFC with Pin on Glass, QR code payments, as well as performing tasks such as reading barcodes, taking orders, or facilitating customer checkouts at the point-of-sale. Whether it's mobile, desktop, smart interactive, or self-checkout, SUNMI terminals instantly transform into all-in-one devices that merchants need to run their businesses, eliminating complexities associated with multiple vendors or legacy card terminals.
This joint solution offers diverse checkout journeys, enhancing customer service by enabling transactions to be completed anywhere, thus eliminating queues and long waiting times.
Representatives of Viva.com emphasized that merchants often face the challenge of navigating through multiple vendors to effectively manage their businesses, which can be time-consuming and divert attention from customer service. Through their collaboration with SUNMI, they have addressed this issue, delivering a future-proof all-in-one solution that offers both flexibility and quality, allowing merchants more time to focus on growth.
SUNMI representatives added that their partnership with Viva.com introduces innovative and disruptive payment solutions to their extensive product portfolio. At SUNMI, they recognize that not all soft-pos solutions or devices and platforms are equal. The partnership with Viva.com represents a significant step in the convergence between Merchant Digitization and Payment, which they anticipate becoming an even more critical trend in the years to come.
The integration of Viva.com’s payments with SUNMI’s Android product range enables merchants to enhance revenues and sales through over 40 available payment methods, including leading local card schemes, along with the offline payments feature, enabling transactions even without an internet connection.
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