Merlin Solutions provides a full range of outsourcing services for dispute processing. Its full capabilities extend from sales draft retrieval requests through chargebacks, reversals, representments to compliance, arbitration, collection services and customer support. Merlin is focused on helping acquirers lower their risk, optimize retrieval revenues, improve merchant customer service and mitigate hassles associated with dispute processing. Merlin Solutions will continue to operate from its headquarters in Fredrick, MD, with the same management team and dispute processing professionals. Terms of the deal were not disclosed.
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