SAGEM Monetel, a subsidiary of the SAFRAN group, designs, manufactures and distributes its own electronic payment terminals. Adapted to international requirements and considered among the best terminals in the retail industry, millions of SAGEM Monetel units are installed worldwide. In order to perform maintenance and updates of its installed terminals, SAGEM Monetel initially relied on a complex TMS application requiring significant training and ongoing support. This original system no longer satisfied the growing set of customer requirements, especially large international ones. In February 2005, SAGEM Monetel started developing a new TMS solution with MySQL that would allow data transfer via RTC or IP networks. The main objective was to optimize data management and to facilitate the installation and administration of the application while reducing costs and preserving a maximum amount of the existing stored procedures. SAGEM Monetels TMS includes three applications: - A database with secured access and stored procedures, - A communication application that interfaces with the payment terminals over different types of networks (RTC, X25, IP), - A dedicated interface developed in PHP Thanks to MySQL 5.0, SAGEM Monetel was able to reduce both its operating costs and implementation time. The installation of the new application can now be performed by anyone in less than an hour whereas the previous version required four hours and needed to be implemented by a trained expert.
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