Through this collaboration, Razorpay will merge its omnichannel payments ecosystem with BillMe’s digital Sale Bill, a multi-dimensional tool that offers benefits to both the customer and the merchant. The companies want to enable a platform that will allow merchants to have an interactive channel for ongoing engagement, feedback, and understanding of the customer.
Enhanced customer experience through digital invoicing, by minimising friction at checkout;
Post-sale customer engagement with the ability for merchants to cross-sell, collect feedback, and increase loyalty and promotions;
Simple integration with BillMe’s rapid deployment and proprietary incorporation capabilities, and minimal tech involvement from the merchant’s end;
Customer visibility that enables businesses to analyse behaviour and create personalised offers or product recommendations;
Reduced costs as the need for physical bills is eliminated.
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