PPL Electric Utilities Expands Adoption of Metavante CSF Document Composition Solutions

Already using Metavante CSF MVS for generating customer bills, PPL will transfer its customer communication design and production functions from its mainframe to a CSF Designer environment featuring an intuitive graphical user interface. CSF Designer provides reductions in production time and costs, along with the ability to create and integrate personalized marketing messaging into customer billing statements. PPL will use FasTest to automate many of the document-testing processes that industry analysts say consume between 40 and 60 percent of document creation hours. In order to automate user acceptance testing, FasTest produces a side-by-side before and after presentation complete with highlighted changes. This eliminates the need to scan through reams of paper to ensure change accuracy. A product within Metavante Payment Solutions, CSF is the premier customer communications tool for over 300 clients representing various industries. Metavante provides innovative bill publishing and bill consolidation technology that generates millions of monthly payments and serves both biller and financial markets.