The first convenience ATMs in the pilot are now operational for customers from Westpac, BNZ and TSB. KiwiBank will also enter in the pilot program later. Convenience ATMs are independent of bank-owned machines, meaning the person using the ATM is charged with a nominal fee for each transaction. The convenience fee covers the cost of the electronic transaction, cash servicing, telecommunications, support and lease costs associated with the ATM machine. Each time the card and PIN is entered into the machine the convenience fee will be clearly stated and the customer will have the option whether to proceed with the transaction at that point.
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