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Nokia signs IT Helpdesk and Desktop support deal with IBM

Friday 16 January 2004 08:47 CET | News

Nokia and IBM have signed an IT services agreement under which IBM will globally run IT Helpdesk operations as well as manage and develop Nokias desktop IT environment towards a more resilient model embracing advanced technologies and ongoing innovations.The IT services agreement is valued at approximately 200 million Euros over a 5-year period. As part of this agreement around 430 people will join IBM from Nokia in 36 countries. The services under the agreement will be delivered in 57 countries. The agreement is subject to competition authorities approval.

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