MTC Namibia Deploys Lifetree Solutions

MTC Namibia, an African GSM Operator, has successfully deployed Lifetree Convergence Ltds integrated customer care and billing system “@Billity”. In addition to @Billity for GSM and GPRS subscribers, MTC has also implemented Lifetrees EBPP (ZipBill) and web self-care (ZipCare) products. Lifetree has completed deployment of the system and data migration from BSCS 6.0 and subscribers are now being billed on the new system. The Lifetree solution, which will cater to post paid subscribers, also includes mediation and provisioning solutions for GSM and GPRS services. @Billity 3.0 for MTC is an end-to-end solution that includes modules for point of sales, customer care, dealer account & commission management, credit control & dunning. With easy to navigate screens accessible from a web-browser, the application uses thin client access across the WAN and LAN over large geographic areas. A single user interface controls access to diverse customer information such as billing, payments, profile, usage, provisioning, trouble tickets, balances, credit limits and services.