Mellon Global Cash Launch Expanded Features

The upgrades present customer invoices through the Internet using both interactive HTML or printable Adobe Acrobat PDF formats; enable better customer self- service by offering six months of online history and other tools that help customers quickly locate information; and enrich business intelligence through online queries of payer activity. The expanded Mellon TradeLinks service is composed of three core electronic solutions: - Electronic Invoice Presentment -- Allowing companies to present customers with electronic invoices through an interactive Web invoice minimizes printing costs and billing efforts; enhances customer service by enabling payers to research billing issues with their own browser; and improves billing accuracy and timeliness by ensuring invoices reach the right customers. - Electronic Invoice Presentment Plus Dispute Management -- By enabling companies to receive advance notification of customer payment disputes by e-mail before receiving payment, this function helps reduce exception processing for items not paid as billed and resolves disputes quicker. - Electronic Invoice Presentment and Payment -- Permits the entire invoice-to-cash process to be completed online, including automated payments via the automated clearing house or credit card networks. Using electronic payments helps reduce payment float, which can improve days sales outstanding. Other benefits include improved cash forecasting ability through electronic collections reports and fewer data entry errors due to automated cash posting capabilities. As part of these three core solutions, Mellon TradeLinks also features a number of new components that maximize product value and give customers a greater rapid return on their investment. These include: - User registration that helps companies streamline the process their customers use to establish system access for themselves and others. - Invoice delivery and notification system in which invoice data are delivered to the Web in either HTML format for user manipulation of the data or Adobe Acrobat PDF format for printing and filing invoices. In addition, a proactive electronic notification alerts payers when invoices are posted to help ensure a more timely receipt. - The ability to collect electronic payments, which substantially simplifies processes and improves days sales outstanding. - Online invoice archiving, which decreases customer service costs due to self-service for historical invoice requests. - Management and control reports that track the status of electronic invoices and payments, facilitating more accurate cash flow forecasting.