Health Plan Will Allow Doctors To Receive Electronic Payments For Billed Services

Through the new Bank of America Global Advice service for Explanation of Benefits, Blue Cross will offer expanded information services to its physician partners, allowing them to automate and streamline their claims payments and paperwork. Global Advice is the next step in reducing administrative hassles in Californias complex health care delivery system. It follows the successful launch and enthusiastic reception of Blue Crosss ProviderAccess service, a Web-based resource that provides all Blue Cross contracting physicians and hospitals with up-to-date patient benefit information, claims status and other payment information. Today, the majority of claims for medical services are still paper-based or faxed. In an effort to remove administrative burdens from the health care system, Bank of America Global Advice provides health care professionals with a simple tool for downloading payment detail into a common format, spreadsheet, or accounts receivable system. Health care professionals can be notified by e-mail when new information is posted to their account without having to wait for a fax, phone call or mail delivery.