Founded in 1964, Fremont Bank is one of the oldest locally owned and controlled community banks in the San Francisco Bay Area. The bank operates 21 retail branch offices and seven Home Finance Centers. Fremont Bank also is one of Californias leading residential lenders, having closed more than $5.5 billion in first and second mortgages in 2003. In October 2003, Mortgage Banking magazine ranked Fremont Bank as the nations 47th largest lender in origination volume. Fremont has used the Fiserv easyLENDER Mortgage and easyLENDER Consumer/Commercial software systems since 1999. easyLENDER has met the banks expectations. For example, Fremonts loan-processing staff benefits from the softwares built-in user-friendliness. Visually appealing screens and an intuitive graphical user interface (GUI) enhance usability, speed navigation and simplify data entry. According to Coburn, easyLENDERs usability and complete lending functionality give Fremont a significant business advantage. Support for integrated, end-to-end lending is a key attribute of easyLENDERs architecture, and Fremont Bank has successfully used easyLENDER to integrate a wide range of lending systems and services--from application to processing to closing and servicing. Today, an automated download from the banks loan-application Web site to easyLENDER eliminates duplicate data entry and reduces the time required to input a loan and confirm its compliance with regulatory requirements. And, through easyACCESS (easyLENDERs online gateway to third-party service providers), the bank can quickly order and receive automated underwriting decisions. To further improve internal efficiency and provide better service to Web-based borrowers, Fremont Bank is implementing Mortgagebot PowerSite, an Internet-based, consumer-direct loan-application system. Using award-winning middleware integration jointly developed by Mortgagebot and Fiserv, the easyLENDER/PowerSite integration will automatically and seamlessly transfer a uniquely robust loan-application dataset directly into easyLENDER - with no manual re-keying of borrower information. Borrowers will benefit from having access to full-featured, user-friendly, Web-based lending functionality, including interactive rate searches, real-time quotes, and immediate underwriting decisions. In addition, the easyLENDER/PowerSite integration enables the bank to monitor and lock rates online, receive notification of outstanding documents, and return loan-status reports to borrowers in real time. To improve customer service at closing, Fremont Bank turned to SwiftView - Fiserv partner - for electronic document delivery. SwiftViews SwiftSend solution enables the Bank to virtually eliminate document courier costs by giving staff the ability to instantly transmit complete loan-document packages to closing agents, title companies, borrowers and other parties via an ultra-secure, Web-based repository. Fremont Bank plans to further accelerate the loan process by interactively integrating easyLENDER with the banks ITI Premier core-processing solution, its ITI Director document-imaging solution and its data-warehousing system.
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