Digital River opened a branch office in Taipei, Taiwan. With its new branch office and resources in place, the company is providing localized sales, support and account management as well as local fulfillment of physical goods. Clients conducting business in Asia-Pacific markets will find that Digital Rivers newly expanded operations and service capabilities are designed to cater to the buying patterns, preferences and experiences of local online shoppers. Customer service support provided during local business hours in local languages offers added convenience as well as helps facilitate order processing and tracking. Local fulfillment for physical product can reduce customers delivery time and shipping costs. In addition to Taiwan, Digital River is providing fulfillment for physical products in Hong Kong, Australia and Japan.
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