CyberSource Introduces Enhanced Payment Service

The CyberSource Payment Service now features a new reporting system that offers online data analysis and customized graphical reports that can be securely accessed and downloaded on demand in a variety of formats. The online data analysis will allow CyberSource payment service customers to better understand their transaction trends and business dynamics which can be leveraged to improve commerce operations. Additionally, the new flexible report design enables CyberSource transaction service customers to manipulate their data and customize report configuration for better understanding of their business dynamics. Reports are available in a variety of formats including XML, PDF, and CSV to make importing data for financial reconciliation easier than ever. The new reporting system also has international capabilities and will fully support processing and storage of multi-byte characters. For businesses with multiple transaction processing accounts, a new single sign-on feature allows account managers to access information for each account using one username and password. In addition, an aggregated reporting feature provides a consolidated summary of activity for all business accounts. CyberSource transaction customers will also benefit from several support screen improvements, which include a more intuitive user interface and increased search capabilities, making it easier for users to locate a specific transaction or sub-set of transaction data. All support screens will also have online help, providing assistance with any unfamiliar terms a user may encounter. The new reporting functionality is available immediately and enhanced support screens will be rolled out in February.