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Cardware Systems Signs $54 Million BPO Agreement With EDS

Thursday 30 September 2004 14:13 CET | News

Contract Provides Cardware Systems With Business Processes and Financial Expertise EDS and Cardware Systems, LLC announced a 10-year, $54 million business processoutsourcing (BPO) services agreement to support Cardware Systems proprietarytechnology and prepaid stored value card programs.

Under the agreement, EDS will deliver a full range of card processing and customer service management activities for Cardware Systems general cash, youth cards, pay transfer, charity fundraising, medical savings account, group affinity and travel card programs. In addition, with the national and internationally respected secure EDS hosting services Cardware will be able to provide this pre-paid stored value platform to financial institutions both in the United States and internationally. These services will include card production management, dispute processing, call center management, 24-hour emergency services, co-hosting services, training and documentation and business continuity. Cardware Systems, LLC is a provider of technology services and products to financial institutions and businesses marketing pre-paid stored value card solutions. Cardware Systems, LLC was founded in 2003. EDS provides BPO services in key emerging areas including Human Resources, Finance and Accounting and Supply Management.


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