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Bank One to Invest $16 Million in Indianapolis Facilities and ATMs

Thursday 1 April 2004 10:22 CET | News

Bank One will invest nearly $16 million expanding and upgrading its Indianapolis area operations in 2004.

The bank will build six new offices, spruce up its existing 89 banking centers, and upgrade/replace 45 ATMs in the Indianapolis area. Bank One will invest more than $18 million in the state of Indiana this year. Bank One is spending more than $12 million to build six new banking centers in the Indianapolis area. The banking centers feature a new layout designed to reduce customer wait times. It features teller stations for conducting banking transactions. Individual offices adjacent to the customer transaction area provide a more private space for relationship bankers to conduct detailed financial discussions with customers. The offices also have a separate merchant counter for commercial customers. Bank Ones 89 offices in Central Indiana are undergoing a makeover, with most receiving new paint, carpet, wallpaper, and signage. The spruce-up is part of a two-year national effort by Bank One to improve its existing offices. Bank One is spending about $3.5 million on the makeover in Indiana, $2.5 million in the Indianapolis area. The new look was designed by an Indianapolis firm, Bradley and Montgomery. Upgrading ATMs Bank One will spend $2.65 million to replace 87 ATMs in Indiana in 2004, including $1.33 million for 45 in the Indianapolis area. The replacement program is part of a broader initiative begun last year to replace Bank Ones total ATM network nationally. In 2003, Bank One replaced 90 ATMs in Indiana. In total, Bank One will spend more than $5,756,000 in Indiana upgrading ATMs by the end of 2004. Expanded Hours for Customer Convenience In addition to opening new banking centers, Bank One will expanded its banking hours. Beginning April 19, most offices will be open Monday through Friday 9 a.m. to 6 p.m., and Saturday 9 a.m. to 2 p.m. Some offices, like those in downtown Indianapolis, open as early as 7:30 a.m.


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Categories: Payments & Commerce | Payments General
Countries: World
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