Following a competitive tender, CBK v2.4, the chargeback processing, dispute resolution and exception processing software from EFT Consultants has been selected to handle the high volume of credit card transactions with Visa, Mastercard, Voyager, Discover and Amex cards. EFT Consultants is recognized by both Visa and MasterCard as one of the leading Vendors providing cost effective tools easing the workflow and clearing rules management for both exception processing and fraud reporting. CBK V2.4 is a software package enabling the processing of all disputed transactions, also known as Chargebacks. It has been developed to answer the needs of both Issuer/Acquirer Banks and Service Providers. CBK is geared for all types of volumes and allows a high level of automation. CBK package is to be considered as a worldwide solution and a real standard in exception processing for banks and card processing centers. CBK Key Features: - Multi Brand : Visa, MasterCard, others - Issuer & Acquirer processing - one single package - International, Domestic & On-us disputes - Case Centric processing - Multi-Currency operations - Multi-bins/banks - Deadline Control - Fraud Reporting, (TC40 & SAFE) - EMV Compliance - History and Event logs - Clearing Rules Validation - Document Management & Image Storage - Automatic Letters & Exhibits Generation - Architecture for banks & card processing centers - Interfaces to Card Management Systems - Interfaces to Merchant Management Systems - Interfaces to Accounting Systems - Powerful reporting tools - Business Rules Automation - Multi-platform solution - Modular Architecture
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