Wells Fargo, Santander take actions at branch operations, waive fees

Tuesday 24 March 2020 14:09 CET | News

US banks have started to adjust bank hours, waiving fees and offering payment extensions to help customers impacted by the coronavirus pandemic. 

As such, Wells Fargo is temporarily closing some branches, adjusting operating hours of other branches, and switching over to drive up service instead of lobby service at many branches. The bank has halted all residential foreclosure sales, evictions, and involuntary auto repossessions. Customers can get fee waivers, payment deferrals, and other assistance for credit card, auto, mortgage, and other customers.

Similarly, Santander US has converted some of its branches to limited service locations, offering check cashing, deposits, withdrawals, money orders, and cashier’s checks from lobby or drive-thru locations, and providing investment, mortgage, and business specialists over the phone or by appointment. Moreover, the bank is taking several steps to help customers, including the following:
  • Extended ATM and credit card limit increases;
  • Waiving fees for early CD withdrawal and outgoing wire fees;
  • Temporary payment suspension and refunding overdraft and late payment fees;
  • Suspending mortgage and home equity line of credit foreclosures.

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Keywords: Wells Fargo, Santander, branch operations, fees, mortgage, withdrawal, credit, banks
Categories: Banking & Fintech
Countries: United States
This article is part of category

Banking & Fintech