Customer experience and the conflict between offering a frictionless customer service to good clients while managing risk and blocking the bad guys are some themes that are emerging from acquirers, card schemes, regulators, service providers, merchants, as well as auditors and journalists alike.
Divided into three parts, the Web Fraud Prevention, Identity Verification & Authentication Guide 2018/2019 covers some of the security challenges encountered in the ecommerce and banking, and financial services ecosystems. What is more, it provides payment and fraud and risk management professionals with a series of insightful perspectives on key aspects, such as fraud management, identity verification, online authentication, and regulation.
The first part offers an overview on the innovation in the fraud management space, with the advent of technologies, such as Machine Learning and Artificial Intelligence and presents the best strategies of mitigating fraud in ecommerce and banking, based on these innovations.
As new types of fraud are growing exponentially (account opening and account takeover), identifying fraudulent behaviour has become an important step in authentication. As such, companies are starting to frequently use various data sources and apply concepts of machine learning for accurate insights that drive effective fraud management. Another topic covered in the guide is the way how existing technologies (such as biometrics, for instance) can improve the customer experience while balancing security within the onboarding process.
Moreover, notions of consent under PSD2 and GDPR are worth following in the fight against fraud, as well as how cryptocurrency exchange platforms and custodian wallet providers are put into the scope of new regulations and directives (AMLD5).
The latest 7th edition is a collaborative editorial project of The Paypers with great names in the global payments, commerce, banking, and technology industry:
top processors and payment and technology services providers:Arvato Financial Solutions, CA Technologies, Computop, Covery, CyberSource, DataVisor, Emailage, Ethoca, Feedzai, HID Global, InAuth, Kount, Melissa Global Intelligence, RISK IDENT, RSA, Sift Science, Simility, ThreatMetrix, Trulioo, Trust Stamp;
tech consultancies, market research companies, media organisers, lawyers:about-fraud.com, Aite Group, Consult Hyperion, DALIR Law Firm, EEMA, INNOPAY, Innovate Identity, Jason-Lane Sellers, PaymentCounsel, Steve Cook, Timelex;
associations:Emerging Payments Association, FIDO Alliance, Merchant Risk Council;
merchants:Richemont, Ubisoft;
banks:Nordea.
The editorials are accompanied by a mapping that features some of the main players in the industry whose goal is to continue the fight against fraudsters and cybercriminals, as well as to contribute to the improvement of customer experience. The mapping section is included in the second part, and presents in details the capabilities offered by these fraud management, digital identity, and online authentication providers.
The third part depicts a comprehensive section of company profiles, which comprises minute details, including key players’ geographical presence, core services, unique selling points, and business partners.
About The Paypers: The Paypers is the Netherlands-based leading independent source of news and intelligence for professionals in the global payment community. Our products are aimed at merchants, payment services providers, processors, financial institutions, start-ups, technology vendors and payment professionals and have a special focus on all major trends and developments in payments-related industries including online and mobile payments, online/mobile banking, cards, cross-border e-commerce, e-invoicing and SEPA. We are also keen on keeping our readership informed with regard to online fraud prevention innovations and the most significant trends in the e-identity space.
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