According to the press release, Adyen will support point-of-sale and ecommerce volume for the hotel properties and restaurants, providing NDM Hospitality with a unified commerce solution. Adyen's platform gives NDM Hospitality a holistic omnichannel view of all data which will be used to enhance customer experiences. Besides, the company will be supporting NDM Hospitality with the launch of their Spire Loyalty platform for other like-minded hoteliers' needs with regard to property management services.
Furthermore, Adyen's platform offers many benefits to hospitality brands, such as:
The ability to unify payments across properties, channels, and regions within a single platform;
A centralised reporting portal that shows payments and reconciliation records across all properties and channels, including guest data to ensure great customer experiences;
Terminal management from one place – terminals will detect guest language and let them choose their preferred currency to support conversion services;
The ability to let customers pay at the table in restaurants and bars, choose precalculated tip amounts, and offer split payments so guests can easily share the cost of their meal.
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