The Finance Sector Union says that from 21 February 2022, branch customers will be told to go to a post office to settle their credit card bills if they want to pay over the counter in what it claims is a ‘new low’ for consumers.
Alternatively, customers would be ‘educated’ on how to pay credit card bills online via the bank’s web platforms. However, the NAB says the claim is incorrect and the bank will continue to take credit card payments over the counter in branches.
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