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Kraft Foods Federal Credit Union Selects Digital Insight

Wednesday 1 December 2004 21:45 CET | News

Kraft Foods Federal Credit Union (Kraft Foods FCU) has activated Digital Insights full suite of multi-channel integrated consumer lending solutions, including AnyTimeLender, DeskTopLender, ContactCenterLender and DeskTopLender Premium.

The first-of-its-kind loan origination system and lending platform is fully browser-based and functions from a single, robust decisioning engine that delivers instant, consistent loan decisions while automating workflows. Digital Insight Lender Solutions enable Kraft Foods FCU to streamline loan operations, automate loan decisioning and underwrite a loan at anytime from anywhere. Kraft Foods FCU members can apply for a consumer loan from any channel (e.g. Internet, call center, automated telephone, branch, etc.) anytime and are guaranteed the same information and level of service regardless of the channel they choose. Digital Insight Lender Solutions are unique in that they utilize a proprietary decision engine based on Boolean logic. The decision engine ensures that automated lending decisions are made based on a financial institutions lending policies and consistent decisions are received regardless of the channel from which the application is initiated. This results in greater member satisfaction, improved automated decision rates, higher loan quality and reduced origination costs for the financial institution. Digital Insight completes the loan origination process with full confirmation, disbursement, booking and documents with digital signature capture that can be imported directly into electronic imaging systems for a truly paperless process. Kraft Foods FCU has been a Digital Insight customer since 1998 and also offers Digital Insights consumer Internet Banking and Bill Pay services to its members.


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Categories: Banking & Fintech | Online & Mobile Banking
Countries: World
This article is part of category

Banking & Fintech