Internet banking has entered into a mature phase, for better and worse. On the plus side, technological improvements have made applications increasingly reliable, scalable, flexible, and customizable, causing bank and consumer satisfaction to steadily increase. However, the flow of RFPs has notably slowed and the competitive field continues to be crowded. In addition, for much of the banking market, a single point-solution is no longer interesting on its own. Consequently, for solution providers to survive, they must adapt to banks? demands for solutions that extend beyond retail Internet banking.
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