This is the fifth consecutive period the Citi Cards website has achieved the top spot. Watchfire GomezPro ranks the top Internet credit card sites bi-annually. Citi Cards also received the highest score in the Customer Confidence and Relationship Services categories. In addition to ranking #1 Overall and for Customer Confidence and Relationship Services in the Q1 2004 Credit Card Scorecard, the Citi Cards website also ranked in the top five in the Ease Of Use and On-Site Resources categories. Internet sites are ranked on the comprehensive Watchfire GomezPro Scorecard that tracks products and services offered by major credit card issuers. The Watchfire GomezPro Scorecard is available at www.gomez.com. Watchfire GomezPro Industry Scorecards measure the quality of online financial services offerings with a predominant focus on the Ease Of Use, Customer Confidence, On-Site Resources and Relationship Services areas. Watchfire GomezPro works with companies that strategically depend on the effectiveness of their Internet channel to increase revenues and decrease expenses.
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