According to the same source, the bank has announced its customers that it is experiencing intermittent network issues which have prevented online users from accessing their accounts or carrying out transactions online. A set deadline by which the system is expected to be restored is yet to be announced, however the bank gave assurances that it was “working to resolve this as a matter of emergency”.
The same source indicates that the glitch could have been caused by a hacker attack, as CBA has been the target of several phishing attempts, fraudulent emails and online scams in recent months, after it has upgraded its online banking platform.
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