Initially launched as a trial program, ASB’s new virtual branch application is set to allow Facebook users to carry out private financial conversations with ASB banking specialists. Users will also be able to perform a range of actions on ASB’s Facebook branch including withdrawals, fund transfers and credit card payments. The online branch will be open from 8am to 9pm seven days a week for service to all members of the public, wherever they can access Facebook’s webpage.
ASB Bank has decided to extend its presence across social media networks as a result of the increased usage of their Twitter account. ASB’s services are also available by branch, through the bank’s contact centre and via the mobile banking channel.
Every day we send out a free e-mail with the most important headlines of the last 24 hours.
Subscribe now