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Arizona Federal Renews, Expands Strategic Partnership with Digital Insight

Wednesday 13 April 2005 17:33 CET | News

3-yr Agreement Adds Online Services That Give Credit Union Competitive Edge

Digital Insight Corp. (Nasdaq: DGIN) (http://www.digitalinsight.com), the leading online banking provider, announced today that Phoenix-based Arizona Federal (http://www.azfcu.org), one of the largest credit unions in Arizona, has renewed its strategic partnership agreement and is implementing a number of additional online services from Digital Insight. Under terms of the three-year agreement, Arizona Federal will greatly enhance the capabilities of its online channel by offering its members several additional products including account to account transfers, online statements, check imaging and Spanish language consumer Internet banking. Arizona Federal, a client since 1999, is an active participant in Digital Insights free Growth and Retention Program, a set of best practice marketing initiatives with sales tools, creative materials and training that effectively move members to online products and services. In 2004, Arizona Federal increased member adoption of its online banking and bill payment services by following these best practices. These activities, including the decision to offer online bill pay to its members free of charge, contributed to a 367% increase in users year over year. a significant metric, since online bill pay members are twice as profitable as offline members and online members who do not use bill pay are still one-third more profitable(1). (1) Online Bill Payment: A Path to Doubling Profits, Boston Consulting Group, April 28, 2004


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Categories: Banking & Fintech | Online & Mobile Banking
Countries: World
This article is part of category

Banking & Fintech