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LogicaCMG Delivers New Proactive Remote Service with NextNine solution

Monday 19 April 2004 11:08 CET | News

LogicaCMG Wireless Networks has selected NextNine Service Automation Suite as its platform for deploying advanced services. NextNine Service Automation Suite will enable LogicaCMG to ensure the highest level of availability for its systems deployed wireless operators globally.

NextNine Service Automation Suite is an Internet enabled software solution that provides automation and optimization of service and support processes, including: secure remote access, proactive monitoring, preventive maintenance, software distribution, system audit, and best-practice analysis. By shifting to proactive support, NextNine customers have realized dramatic improvements in system availability, service levels and customer satisfaction. The NextNine Service Automation Suite based service combines the expertise of LogicaCMG service engineers with innovative automation technology to maximize LogicaCMG customers’ systems’ uptime by providing automated incident prediction, detection, escalation, logging and a root-cause analysis of emerging problems. The service will be offered across all main LogicaCMG Wireless Networks product lines.


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Categories: Payments & Commerce | Mobile Payments
Countries: World
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