The companies which have partnered with Atom include Apollo DKV, ICICI Lombard General Insurance, ICICI Prudential Life Insurance, Reliance General Insurance and Royal Sundaram General Insurance. The IVR service enables insurance companies’ users to make premium payments by using a phone and their credit cards.
To make a payment, customers provide their personal information to the call center staff and then get connected to the Atom IVR payment system which prompts them to enter their card details through the phone’s key pad. Initially, this service is available on Atom’s IVR platform, but will soon be made available on Atom’s mobile payment platform.
Atom Technologies is a digital retail initiative of the Financial Technologies Group, a company which offers technology services for the financial market. Atom Technologies has recently received the Visa Payment Application Best Practices (PABP) certification for its mobile payments platform Atom.
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