With this contract, Maxis becomes the first operator in Asia that employs a managed services solution for its 3G (WCDMA) network, while managing its own 2G network. Under the terms of the agreement, Ericsson will be responsible for extensive and continuous knowledge transfer in 3G operations, including competence training in other locations where Ericsson is involved in similar operations. Ericsson will also provide network consulting services to develop service level agreements and key performance indicators. This is Ericssons second managed services contract with Maxis. The first was for Ericssons mobile music portal, M-USE, the platform for Maxis mobile music services offered under myMaxis, which is hosted, integrated and managed by Ericsson.
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