Square adds DoorDash to its on-demand delivery platform

Wednesday 9 December 2020 07:19 CET | News

Square has added DoorDash to its on-demand delivery platform, so now sellers can tap into DoorDash’s nationwide network of Dashers as a new fulfilment option. 

On-demand delivery allows sellers to own their fulfilment process by offering delivery directly to their loyal customer base from their own website. When an order is placed on a restaurant's Square Online ordering page, a DoorDash Dasher is dispatched to the business location, picks up the order, and delivers it to the buyer. The buyer is able to track their meal every step of the way, with links to live maps that provide real-time details of the courier’s progress. Sellers pay a flat fee of USD 1.50 per order to Square, and a flat DoorDash delivery fee. Restaurants can take control of costs by passing a portion of their fees to the buyer or offer custom delivery promotions.

DoorDash Drive is DoorDash’s white label fulfilment platform which allows any restaurant to begin offering delivery through their own channels by tapping into DoorDash’s logistics technology and fleet of Dashers.

Sellers can also combine On-Demand Delivery with other products like Square Marketing and Square Loyalty to create open lines of communication with regulars, and incentivize new patrons to keep coming back through promotions. Sellers can now get started with On-Demand Delivery powered by DoorDash or Postmates, with additional delivery partners coming soon.

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Keywords: Square, DoorDash, delivery, on-demand, sharing economy, ecommerce
Categories: Payments & Commerce | Ecommerce
Countries: United States
This article is part of category

Payments & Commerce