A CBRE report has revealed that online returns have totalled around USD 37 billion for this holiday season.
Whereas the traditional return rate for goods purchased in stores is roughly 8%, the rate for online purchases ranges from 15% to 30%, depending on the merchandise category.
Consumer electronics, once they are returned to a retailer, can lose 4% to 8% of their value for each month they’re not resold.
Other categories can lose value even more quickly. For example, fashion apparel can lose 40% to 50% of its value over an eight-to-16-week span after being returned.
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