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Marks and Spencer adds new capability for mobile shopping

Wednesday 23 January 2019 14:42 CET | News

Marks and Spencer has introduced an image searching capability to its mobile site to allow mobile customers to find products they like by using other photos.

The feature, named Style Finder, allows consumers to use photos of clothing to find similar products in menswear and womenswear ranges.

Moreover, since three quarters of the company’s online traffic comes through mobile devices, the reasoning behind introducing this capability is streamlining consumer convenience.

The tool uses artificial intelligence (AI) developed in partnership with ecommerce virtual search company Syte to assess images and return the closest match, then customers can use further filters to find products based on metrics such as size, price and colour.


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Keywords: Marks and Spencer, capability, mobile shopping, mobile customers, Style Finder, artificial intelligence, AI, ecommerce
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