According to the press release, the new ecommerce experience is simple to navigate, has a curated set of products across Herman Miller's family of brands, provides business pricing on hundreds of styles, includes easy to share project boards, and provides a supportive shopping experience with live chat support.
Furthermore, Herman Miller Professional directly supports business customers looking to place simple orders without the need for design services or a purchasing contract. The product portfolio is curated specifically for this audience and provides custom quoting on products.
At launch, customers will be able to browse over 450 different products available for purchase from Herman Miller, Design Within Reach, HAY, naughtone, and Colebrook Bosson Saunders that are simple to assemble and easy to ship. Customer service will be available by phone, email, and live chat. In the future, the product assortment will be expanded to include products with more complex assembly, which will leverage the Herman Miller dealer network for fulfilment and installation.
Herman Miller Professional is available in the US for the initial launch with plans to expand into other regions in the future.
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