Bottomline Technologies, Strategic Treasurer release 2018 B2B Payments & WCM strategies survey

Friday 22 June 2018 00:19 CET | News

Bottomline Technologies has announced the release of the 2018 B2B Payments and Working Capital Management Strategies Survey.

This is the second annual survey conducted by Strategic Treasurer and sponsored by Bottomline Technologies.

The report includes responses from 275 treasury professionals spanning 15 industries across the corporate and banking landscape. The report measures how serious corporates are in managing their working capital comprehensively and examines areas of focus within the cash conversion cycle.

Overall, corporates continue to indicate a focus on efficiency and security within their payables and receivables processes. Thirty-five percent of corporates indicated that accounts payable (AP) and accounts receivable (AR) were equally important focus areas for driving efficiency. Nearly half of corporates (49%) named efficiency and productivity as the top driver for AP automation, ranking it higher than other drivers such as cost savings and security.

When asked about specific focus areas for automation, invoice delivery/capture and conversion of paper payments to electronic methods (ACH/card) were the two areas labeled as most important (58% and 52% respectively).

With regard to making payments on corporate cards, 40% of organisations plan to spend more or significantly more on their card programs this year compared to last year. There is growing emphasis by corporates on monetizing the payables and receivables processes through automation to reduce processing costs and streamline workflows.

According to the survey, checks are out of favor and typically the least preferred method. Still, only one third of organizations make more than 70% of their B2B payments electronically, indicating tremendous opportunity in this area.

According to the report, 64% of corporates are currently using same-day payments and/or other immediate payment methods. Additionally, 29% of corporates indicate their comfort with mobile apps for B2B payments has improved over the past year.

When it comes to investing in payments technology, security is very much top of mind as 65% of corporates say that security concerns have a strong or very strong influence on their planned payments technology spend.

Strategic Treasurer provides consulting, research, and services for treasury management, security, technology, and compliance.

Corporations and banks rely on Bottomline for domestic and international payments, cash management, automated workflows for payment processing and bill review, and state of the art fraud detection, behavioral analytics and regulatory compliance solutions. 

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Keywords: Bottomline Technologies, Strategic Treasurer, survey, B2B payments, working capital management
Countries: World