The company confirmed the hackers managed to steal personal information including email addresses and the encrypted passwords of customers who visited its website between June 2018 and early August 2018. Still, SHEIN claims that they haven’t seen evidence that credit card information was taken from their systems during the breach since it doesnt store that type of data on its servers, according to online publication Komando.
The attackers managed to breach its security protections and plant malware on its servers. The company did not specify the type of malware that was involved in the cyberattack but it wrote that the affected SHEIN servers have been scanned and the malware has been removed, the online publication continues.
Immediately upon becoming aware of the breach, SHEIN revealed that it hired a leading international forensic cybersecurity company to conduct a thorough investigation. SHEIN is now in the process of notifying affected customers and the proper authorities about the cyberattack.
Although there is no evidence that credit card information was stolen, SHEIN is urging its customers to contact their bank or credit card company if they notice any suspicious activity on their payment cards.
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