This round was led by existing investor Insight Partners and Glia was advised in the transaction by Cooley LLP. Glia grew by more than 150% in 2020 as the pandemic forced businesses to reimagine how they guide and connect with customers in a digital world.
The investment will allow Glia to meet the mounting demand for Digital Customer Service, scaling the category that it helped define. Glia plans to expand every department across its organisation, with a focus on product development. In addition, the company is exploring strategic acquisitions.
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