The increase was driven partly by a 122% rise in travel and ticketing sales, which showed strong signs of recovery in the second quarter of this year compared to Q2 2020. The digital entertainment and home improvement sectors also recorded strong sales as shoppers continue to invest in DIY projects and gamers find new ways to interact within their gaming communities.
ACI’s eCommerce Fraud Index also highlights that fraudsters have been adapting quickly to new customer buying and payment journeys as a result of the pandemic and are actively targeting new channels. According to the research, mobile fraud increased by 1.22% in the first half of 2020 and 1.32% in the first half of 2021.
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