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Tinkoff selects Anodot to improve its customer experience

Thursday 24 June 2021 10:45 CET | News

Tinkoff has selected Anodot, a business monitoring company, to help safe-proof the way customers experience payments and trading on the Tinkoff platform.

Anodot automatically learns the norms of a business performance, including seasonal and other patterns, to identify and alert the teams on any issues that impact revenue. All data sources are integrated into a centralised platform, where AI models learn how customers behave. With this visibility and its real-time performance, Anodot identifies issues such as failed and declined transaction rates, login attempts, device usage and the transaction amount per type.

Anodot’s disruptive technology helps fintechs and other data-driven organisations to find and fix any performance hiccups, ensuring they can provide a smooth and reliable customer experience.


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Keywords: partnership, fintech, artificial intelligence, data
Categories: Fraud & Financial Crime
Companies:
Countries: Russian Federation
This article is part of category

Fraud & Financial Crime






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