The country's telcos in March 2021 agreed to begin preparation for a CDR, with the New Zealand Commerce Commission six months prior saying it was happy for the sector to look into the design and implementation of the right. ‘Consumer data rights would be expected to have a similar effect to number portability in terms of 'unlocking' customer information and empowering consumer choice,’ the competition watchdog said in an open letter to NZ telcos in September 2021.
Following a recent consultation on options for a consumer data right, the government is now in the process of building a regulatory regime. Work is underway by the government to determine which sectors should be considered for designation first and it is hoping to make a second round of policy decisions on the framework later in 2021, and will look to introduce legislation in 2022.
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