Half of e-shoppers accuse e-tailers of security issues - survey

Monday 4 August 2014 10:57 CET | News

Half of customers who shop online blames the retailers for security issues, according to findings revealed by the market research companies, eDigitalResearchs and IMRGs eCustomerServiceIndex, reports.

Moreover, the survey in question informs that 24% of those surveyed either experienced or saw a family member experience being on the wrong side of a fraudulent online transaction.

43% of shoppers think to change passwords every 3 to 6 months, and 69% use different passwords at different websites.

The total revenue lost to online fraud in 2012 reached approximately USD 3.5 billion according to the Online Fraud Report for 2013 issued by Visas payment management company CyberSource.

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Keywords: online fraud, e-tailers, e-shoppers, online sales, security issues, online transaction, online purchases, fraudsters
Categories: Fraud & Financial Crime
Countries: World
This article is part of category

Fraud & Financial Crime

Industry Events