The Real Cost of a Good Verified Customer

organized on 29 June 2023 | 17:00 CET



Payments providers, financial services, marketplaces, and a vast array of other businesses are re-focusing on optimizing customer onboarding to reduce costs, but are rightly concerned about increasing risk and abandonment. We’ll discuss how, instead, focusing on onboarding the right customers from the start, companies can reduce the cost of a good verified customer without negatively impacting acquisition


In this session we'll address the challenges of orchestrating the multiple applications and data sources needed to onboard customers with the right amount of friction. All while maintaining compliance with differing KYC and AML regulations across the globe.






Scott Firestone from StoneX and Kiran Kumar from Trulioo will share first hand insights, including:
  • How to Payment Providers can optimize the cost of a good verified customer without leaving money on the table.
  • How to drive trust and safety in your brand without turning away good customers. 
  • Finding the right balance between policy and technology to support your business needs. 
  • What's worked, what hasn't, and what is the near-term future of successful customer onboarding.
Keywords: KYC, merchants, PSP, risk management
Categories: Payments & Commerce
Companies: Trulioo
Countries: World
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Trulioo

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