The company’s end-to-end Marketplace Solution aims to support payments in 24 European markets and offers the tools needed to digitally onboard sellers, process customer payments, split settlement funds, and receive marketplace commissions in an easy manner.
As a licenced bank and an e-money institution, Viva Wallet helps deliver the payment tools required to operate a European marketplace, while simultaneously fully complying with PSD2 and the EU DSA and DMA Acts.
The company provides marketplaces with everything needed to ensure the quality of service, uninterrupted payments, simplified operations, and detailed reporting, with its services ranging from simplified digital sellers’ onboarding and localised AML to expedited customers’ checkout, support for more than 30 international and local payment schemes, and a plug-and-play Smart Checkout technology that helps optimise conversion.
More than 30 payment methods available to sellers, together with popular local payment schemes;
Real-time split payments for multi-seller shopping carts and marketplace commissions;
An optimised, expedited digital onboarding process (eKYB – know your business), and anti-money laundering (AML) due diligence/monitoring process adapted to local regulations to onboard merchants with ease;
Flexible seller access to settlement funds, based on each marketplace’s policies;
Omnichannel support to enable online orders to in-store payment acceptance via smartphones and tablets, based on the company’s Tap-on-Phone solution;
Intelligent anti-fraud tools;
All-in-one web and mobile self-care management system;
Detailed reporting, reconciliation tools, and a monitoring dashboard.
The Viva Wallet marketplace solution aims to ensure an effective partnership model for marketplaces of all types, together with a reliable purchase journey from checkout to refunds. Having a presence in 24 markets, being directly connected to local payment systems, and being supervised by each region’s local supervisory authorities, the company’s infrastructure and regulatory footprint enable businesses with multi-country coverage.
Commenting on the launch, Harry Xenophontos, Director of Global Strategic Partnerships at Viva Wallet advised that the marketplace solution aims to address the needs of any marketplace, from hassle-free payment acceptance of all payment methods to simplified operations and safeguarding against non-credible sellers. As per their statement, the solution was built from the ground up with a basis in the company’s payment platform to provide payments- and productivity-related benefits to any Europe-based online or shop-in-shop marketplace.
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