The organisation has established a global support infrastructure which includes resources deployed across the Americas, EMEA, and APAC, as well as offering customers 24/7/365 global support.
This expansion of Spreedly’s operations will help the company provide the right support at the right time through the right channels. In addition to the expanded coverage, all Spreedly customers continue to have access to expert support professionals, Spreedly’s documentation, knowledge base, and help centre.
Additionally, the organisation has released new support tiers which offer customers access to a higher, more personal touch support experience, including options to add guaranteed response times to meet immediate payments demands.
Company officials stated that their team is here to protect their customers’ investment in the Spreedly Payments Orchestration platform. They work with clients to proactively overcome challenges, resolve issues, and make it faster and easier to get answers to questions.
Spreedly uses the deep relationships with payment services providers, wealth of payment data from the over USD 40 billion in GMV crossing their platform, and deep market insights to recommend payment strategies for its customers.
The company orchestrates payments for the businesses around the world. Global enterprises and hyper-growth companies stand to grow their digital business even faster by relying on its payments platform. Customers worldwide secure card data in its PCI-compliant vault and use tokenized card data to enable and optimise nearly USD 40 billion of annual transaction volumes with any payment service.
For more information on Spreedly, please check out the company profile in The Paypers Company Database.
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