According to Gala, the integration aimed to mark a transformative move in secure payment processing for hotels around the world. In essence, SOTpay, Gala Technology's payment request platform, now integrates with the ORACLE OPERA Cloud PMS, allowing hotels to send secure payment requests directly from their system for advance bookings, outstanding balances, and event payments. This integration has the potential to streamline the payment process, reduce the risk of card fraud, and lower operational and card processing costs.
SOTpay offers an affordable solution for hotels looking to mitigate fraud risks and improve security. Regarding this new development, officials from Gala Technology expressed excitement about the integration with Oracle OPERA Cloud PMS and emphasised the company's commitment to providing a secure payment experience amid the increasing prevalence of remote payments.
They also brought up the transformative nature of integrating SOTpay with ORACLE OPERA Cloud in addressing the need for secure and efficient payment processing in hotels, as the integration is intended to minimise fraud risk and build customer trust.
The technical prowess demonstrated by integrating SOTpay was also brought up, particularly in payment security. The system enables hotels to process payments via telephone with unmatched security, ensuring meticulous tracking of the payment journey without compromising sensitive card information.
Beyond telephony, the solution offers flexibility in accepting payments through various channels, including email, SMS, WhatsApp, live web chat, and major social media commerce platforms. This versatility and security represent a substantial advancement in technical capabilities.
In October 2023, Gala Technology, including its flagship product SOTpay, partnered with Nuapay and Apple Pay to help businesses perform digital transformation through a payment gateway.
At the time, the official press release detailed that the partnership led to the development of a payment gateway that aimed to redefine payment processes, enhance efficiency, and allow businesses to have a successful digital transformation journey. The main aspects of the partnership include a simplified Open Banking integration as well as Apple Pay convenience.
In May 2023, Gala Technology announced the launch of the instant bank payment solution Link-Pay-Bank, developed in partnership with EML Payments’ Open Banking business, Nuapay. The product aimed to create a simplified, instant experience for both the consumer and the merchant, making use of the smart technology of SOTpay and Nuapay alike.
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